Reshaping education abroad
The University at Albany’s International Education Leadership Expert Series presents a module with Dr. Brian Whalen to understand how key trends affect the education field abroad.
Registration Fee: $399
About the module
Students enrolled in the IEML Masters and the IEM Certificate. Other graduate students in the School of Education and Educational Policy and Leadership programs may enroll with permission of the IEML Program Director.
Expert Series Presenter
Dr. Brian J. Whalen
Dr. Brian J. Whalen is among the most well-known and influential international education leaders currently working in the field. Chief Academic Officer and Dean of Education at Atlantis since 2019, he served for more than a decade (2006-2018) as the President and CEO of The Forum on Education Abroad, the first Standards Development Organization (SDO) worldwide focused on international education. During that time, he oversaw The Forum’s growth into a leading international association, and formidable quality assurance organization for the field of education abroad. He is also an experienced senior international academic officer, having served in that role at Dickinson College and Marist College. A widely published scholar, Dr. Whalen was founding editor and for many years the publisher of Frontiers: The Interdisciplinary Journal of Study Abroad. During his long career, Dr. Whalen has developed or overseen education abroad programs in more than 50 countries, has delivered dozens of presentations and trainings in the U.S. and many other countries, has collaborated to secure nearly $4 million in grants in support of international education initiatives, and has participated in high level meetings as a discussant on behalf of the U.S. Department of State, U.S. Department of Education, and the White House. Read more…
- Participants will receive a set of resources tailored to the course, both readings and workbook materials.
- 3 case studies of LPI use and results in international higher education (study abroad, international students and the international education office).
- Other recommended resources include: The Fifth Discipline: The Art and Practice of the Learning Organization by Peter Senge and Lean Higher Education by William Balzer.
Pre-course task: Participants will describe their motivation for taking this course and an international higher education administrative process they wish to improve in terms of workflow and efficiency.
- International Education from a Systems Perspective
Participants will… develop an understanding of systems thinking from historical and contemporary perspectives. … be able to map core elements of administrative processes within their own work environment (micro-level) and utilize data sources to predict shifts in global systems (macro-level). … be able to apply systems thinking to advance change within various types of organizational structures including their own.
Systems thinking is the foundation of lean process improvement. Various systems and global operations will be introduced to frame future sessions. We will examine systems thinking as a management philosophy, a discipline and a tool for maximizing efficiency within international education operations. We will explore why lean process improvement has been slow to make its way to higher education even though manufacturing, healthcare and other sectors have fully embraced it.
- Managing Wastes within International Education Processes
Participants will… be able to describe the eight forms of waste commonly found within academic and administrative processes. … will understand how these wastes impact efficiency and jeopardize strategic goals. …will utilize tools for assessing waste to perform a waste walk within their own work environment.
When work exceeds capacity, a manager can ask employees to work harder or help employees to work smarter. We will focus on smart workflow as an extension of strategy. We will explore the most common wastes found within our international education administrative processes as well as essential tools for identifying them.
- Tactical Approaches to Lean Process Improvement
Participants will be able to describe select lean process improvement tactics and apply them to international higher education processes and begin applying them to their work/campus situation.
We examine techniques for eliminating wastes within administrative processes and promoting a “culture of lean” among teams. We will introduce and discuss various methods and tools that participants can easily implement within their own work environments.
- Value Stream Mapping
Participants will be able to describe the steps a value stream mapping exercise and apply the techniques to their own work/campus situations.
We focus on the core steps and considerations for effectively facilitating a value stream mapping exercise. Value stream mapping is a dynamic flow-charting activity used to map steps, decisions and delays inherent within any business process. The process is then re-engineered to include enhancements that shorten completion time and increase value from the perspective of students.
- Executive Summaries
Participant will be able to describe select lean process improvement techniques used within manufacturing and apply them to higher education processes.
Participant/groups will present executive summaries of their mapped process with recommendations for streamlining operations. We will discuss challenges and approaches to pursuing these plans in their workplace/campus.
- Before Session 1: Participants will describe their motivation for taking this course and their background with regards to lean process improvement. This will help the IEL Fellow instructor to form working groups to support each other in the applied work.
- During session 1: We will form working groups to pursue the applied work.
- After Session 2: Participants/teams will perform a waste walk within their own work environment, or international operation of their choosing
- After Session 3: After session #3, participants will identify which tool or set of methods best fit their work situation, would be most useful in improving their operations
- After Session 4: Participants/teams? will complete a Value Stream Mapping exercise for the international operation of their choosing. This will include creation of a current process map, future process map and calculation of summary metrics (e.g., “takt” time).
Expert Series Design structure
Participants will receive 7.5 hours of synchronous sessions with the instructor and about 4.5 hours of asynchronous sessions during which participants prepare their final project. The synchronous sessions will include the following 5 meetings of 90 minutes each via Zoom (UAlbany).
Instructions for connecting to synchronous sessions and accessing the online material will be provided after registration.
Registration Fee: $399
15% Discount on registration for SUNY employees.